How the approve/decline/waitlist flow works, and how registrations sync to your CRM.
Enable registration on an event
On the Add Event form, toggle On-site registration on.
Choose whether registrations require your approval, or auto-approve. Approval-required is the default and gives you a final say before the guest count grows.
Set Capacity if you want a hard limit. Once the limit is hit, further registrations either wait-list (if you turned on waitlist) or are declined automatically.
Add any custom questions you want to ask on the registration form — company, dietary restrictions, LinkedIn URL, anything.
Save. The event page now shows a Register button.
Approve, decline, waitlist
Your dashboard's Registrations tab lists every incoming registration across all your events. For each, you can:
Approve — the registrant gets a confirmation email with a QR code for check-in. If a CRM is connected, the contact is upserted with the event attached (see the CRM articles for what that looks like per provider).
Decline — the registrant is notified their registration wasn't accepted. No CRM record is written.
Waitlist — held pending, no confirmation email. Promote them to Approved later if a spot opens.
Bulk actions and export
Select multiple registrations to approve, decline, or waitlist all at once. Export the full list to CSV using the Export button on the Registrations tab — includes every custom-question answer and the current status of each registration.